It can be difficult trying to find the right plumber near you to allow into your home to make repairs or install fixtures. It’s always better to look for a company that offers a variety of services including all residential  and commercial plumbing repair and maintenance, water filtration systems, hot water heaters, hydro jetting, grease trap plumbing, sewer repair, commercial refrigeration maintenance and repair, and all HVAC functions including installation, vent cleaning, and maintenance. EASY ESTIMATEs, and in case your household is having a plumbing emergency, offer a twenty-four hotline for all of your plumbing needs- are both non-negotiables.

It’s also good advice to look for a home services company that is locally owned by a family in your location who is accountable to your community. Thompson and Thompson Home Services really enjoys immersing ourselves in the Lowcountry region.

Our affection for the Ronald McDonald House runs deep. The Ronald McDonald House is a nonprofit charity organization whose mission is to “create, find, and support programs that directly improve the health and well-being of children of all ages.” This charity offers medical care and a place to stay for families with sick children for little or up to no cost at all. Thompson and Thompson provides their plumbing services for free, as well as volunteering for special events for the kids there.

Beside being active and visible in your community, what else should you look for?

A Licensed, Bonded, Insured and Accredited Plumber Near You

Make sure your plumbing company is accredited and certified. You should check with specific organizations based on the needs in your household.

You assume a lot of risk if you hire your buddy who knows a little about pipes. If something goes wrong, there’s no insurance to back you up!

Do they have an emergency twenty-four hotline? Plumbing problems rarely wait for business hours to do their thing.

Another idea to consider when choosing your plumber is the scope and details of their work guarantee. This will give you the right idea about the value of the company and how much they actually care about their customers.

You should look at their online reviews when choosing your plumbing. Both the negative and positive remarks will help you reach your decision. You should also take a careful look at their website. If it is well put together it means they probably care about their image. Does it answer your questions and give you ways to contact them easily?  

Plumbing their Rates

One of the most important factors to consider is their rates, and if they are willing to agree on pricing before the work is done.

The last factor to consider is whether or not the company is local or national. Larger national companies may have some advantages, but in most cases they people who live in your town or city can provide the exact same services, but may know a bit more about local building codes, sewer layouts, or where to get supplies quickly.

Plumbing is no gambling matter. Now that you know what to look for when hiring a plumber, it is also important to notice some red flags. Plumbers should bring a truck and toolbox full of supplies with them. If they are showing up with barely anything in their hands, or nothing at all, then they probably aren’t sure what they are doing, and may need to take extra time to find parts or tools.

Avoid these Traps

Avoid door-to-door plumbers that show up uninvited after a storm, or plumbers who call you to set up an appointment over the phone and show up in person delivering service that is not what they promised. You should also be concerned if the plumber gives you the price estimate without even seeing the problem firsthand. This means they are probably going to overcharge you when it comes to the final bill. You should also be on the lookout if the plumber seems to be charging you high but putting in cheap looking parts and if they are consistently adding more money to the bill.

Thompson and Thompson is proud of our friendly, eminently qualified staff of technicians. If you have any plumbing needs or emergencies, make sure to check our website for this month’s savings offers and we will take care of you!